# Clinked review (2026): pricing, features, pros and cons

Source: https://bestclientportals.com/tools/clinked. Checked 2026-11-08.

A secure, white-label client portal and file collaboration platform with a virtual data room option.

- Starting price: $11/user/mo
- Pricing grows: per user, then by member tier
- Free plan: no (14-day trial)
- Unlimited team users: no
- White label: Own domain from Standard; white-label app on Enterprise
- AI: None listed
- Best for: Firms whose portal is mainly secure document sharing

## Overview

Clinked is a secure, white-label client portal and file collaboration platform. It's built for firms whose portal is mainly about sharing documents with clients under tight control, and it offers a virtual data room as a separate plan.

It was founded in 2008 and is based in the United Kingdom, according to its site, which makes it one of the older tools on this list. The industries it names include accounting, law, financial services, M&A, consultancies, agencies, insurance, real estate, IT and government.

Beyond files, Clinked covers tasks, shared calendars, group chat and discussions, and onboarding workflows with forms and document signing. It suits firms with many client contacts, many documents and a real need to control who sees what, more than teams handling a stream of creative requests. Plans above Start Up are priced by member count rather than per user, which keeps the bill predictable for firms with large client lists.

## Key features

### Secure file sharing

Clinked's core is file sharing with version control, full-text search, instant file viewing, document watermarking and annotations. Role-based permissions control what each client and team member can see.

### Approval workflows and onboarding

Approval workflows are listed under document management. Automated onboarding workflows combine digital forms, document signing and progress tracking, and Jotform and Typeform connect for more complex forms. The public pages don't spell out how approvals work step by step, so test them in the trial if formal sign-off matters.

### Tasks and calendars

You can assign and track tasks and project status, with Kanban boards on Premium. Shared calendars track deadlines and milestones with clients.

### Chat and discussions

Real-time group chat, one-to-one messaging, discussions, @mentions and content following keep conversations next to the documents. Clinked supports 14 languages.

### Mobile apps

Clinked has iOS and Android apps that mirror the desktop portal. Enterprise adds a white-label mobile app under your own brand.

### Branding by tier

Start Up doesn't include a custom URL. Standard adds your own domain. Premium adds white-label email notifications, custom domain file upload and enforced two-factor sign-in. Enterprise adds the white-label app, SSO and Active Directory.

### Security and compliance

Clinked lists AES-256 encryption at rest, 256-bit SSL in transit and audit trails, and cites ISO 27001, SOC 2, GDPR and HIPAA readiness. Data center choice between the US, EU and other regions is on Enterprise. Audit trails and full-text search are included from Standard up.

### Integrations and data room

Clinked connects to Zapier, DocuSign, Adobe Acrobat Sign, Power BI, Google Workspace, Microsoft OneDrive, Zoom, Typeform and Jotform. A separate VDR plan, priced on request, covers data room use.

## What it's like for your clients

Clients get a secure space to find and upload documents, on the web or in Clinked's iOS and Android apps, which is more than most portals here offer. They can preview files without downloading them, search across documents, comment with annotations, follow content they care about and chat with your team in groups or one to one. Email notifications tell them when something changes, and on Premium those emails carry your branding. The mobile apps support push notifications too.

Enforced two-factor authentication starts on Premium, and SSO with Active Directory on Enterprise. On Standard and up, the portal can sit on your own domain. For document-heavy relationships, that's the right shape: clear folders, controlled access and a branded front door.

It's built around files more than requests and approvals of creative work. No AI features are listed, and on paper nothing briefs requests or follows up with quiet clients. Approval workflows and onboarding forms help with structured steps, but if your clients mostly send requests and wait for work, a request-based portal will fit them better. Chat keeps questions next to the files, but nothing escalates a question nobody has answered.

## Strengths
- Strong permissions for sensitive documents
- iOS and Android apps
- DocuSign, Power BI and Zapier integrations

## Limitations
- Big jump from Start Up to Standard ($299/mo)
- Built around files more than requests and approvals
- No AI features listed

## Pricing
Start Up is $11 per user a month for 1 to 25 users, with 2GB of storage and no custom URL. Standard is $299 a month for 100 members, 1TB and your own domain. Standard also includes a dedicated account manager, and Enterprise offers an optional response and uptime SLA. Premium is $599 for 250 members and 3TB. Enterprise and the data room are quoted. Yearly billing takes 20% off and two-year billing 35%. There's a 14-day trial, according to Clinked.

For a 5-person team with 10 clients, Start Up costs $55 a month if only your five people count as users (5 × $11). Clinked's pricing page doesn't say whether client logins count toward Start Up users, so confirm before you buy. If they do, 15 users is $165 a month. Either way, Start Up has no custom URL. If you want the portal on your own domain, Standard at $299 a month is the minimum, and that jump is the main pricing drawback. On yearly billing, Start Up is $8.80 per user a month, so five users is $44, and Standard is $239 a month.

At other team sizes, Start Up is $33 a month for 3 people and $165 for 15, counting only your team. If client logins count, a 3-person team with 10 clients is 13 users, or $143, and a 15-person team with 10 clients hits the 25-user cap at $275, close to the $299 Standard plan. Above Start Up, pricing is flat by member count, so Standard covers anything up to 100 members.

- Start Up: $11/mo (Per user, no custom URL)
- Standard: $299/mo (100 members, own domain)
- Premium: $599/mo (250 members, white-label emails)

## Who it's for

A good fit if:
- Firms whose portal is mainly secure document sharing
- Regulated or confidential work in areas like accounting, law and financial services
- Teams that need strict permissions, audit trails and encryption details on paper
- Clients who want a native mobile app
- Deals that need a virtual data room

Look elsewhere if:
- Small teams that want a custom domain without paying $299 a month
- Request-driven agency work with frequent creative approvals
- Anyone looking for AI features
- Teams that want invoicing or payments in the portal
- Teams on Start Up that need more than 2GB of storage

## Alternatives

- **FuseBase**: FuseBase combines client portals with knowledge bases and AI agents, and has a free plan. Pick it if you share documents and knowledge and want AI in the portal.
- **SuiteDash**: SuiteDash includes a custom domain, file exchange and e-signing from $19 a month with unlimited users. Pick it if Clinked's jump to $299 for a custom domain is the deal breaker.
- **Dora**: Dora is built for clients who send requests rather than documents, with an AI account manager that briefs and follows up. Pick it if chasing clients is a bigger cost than securing files.

## The verdict

Clinked is a solid, long-running choice for secure document portals. It has strict permissions, version control, watermarking, audit trails, real mobile apps and a data room option, and it publishes its security details. The pricing has a gap: Start Up is cheap but has no custom URL, and Standard jumps to $299 a month. It isn't designed for request and approval work, and it has no AI. Pick it when documents and confidentiality are the job. Before you compare it with per-client tools, confirm with Clinked how client logins count on Start Up.

## Frequently asked questions

### Is Clinked free?

No. There's no free plan, but Clinked offers a 14-day trial. Plans start at $11 per user a month.

### Does Clinked have white label?

It depends on the plan. Your own domain starts on Standard at $299 a month, white-label emails on Premium, and a white-label mobile app on Enterprise.

### Does Clinked have a mobile app?

Yes, for iOS and Android, mirroring the desktop portal. A white-labeled app is available on Enterprise.

### Is Clinked secure?

Clinked lists AES-256 encryption at rest, 256-bit SSL in transit, audit trails, enforced two-factor sign-in on Premium and SSO on Enterprise, and cites ISO 27001, SOC 2, GDPR and HIPAA readiness.

### Does Clinked have a data room?

Yes. Clinked offers a separate virtual data room plan, priced on request.

### Who is Clinked best for?

Firms whose client portal is mainly secure document sharing with strict access control, such as accounting, legal and financial firms.

Official site: https://www.clinked.com