Dora review (2026): pricing, features, pros and cons

An AI account manager in every request

When a client sends a request, even a vague one like 'fix the thing on the homepage', Dora asks which part and by when. She then writes a brief with a clear title, what the client wants, the key facts and anything still missing called out. Your team starts from a brief instead of a guess.

Follow-up and one-click sign-off

If a client goes quiet on something your team needs, Dora sends two email nudges and then lets your team know. When work is ready, clients approve it in one click. You can turn on auto-approve so work approves itself after a few days if nobody replies, which stops finished jobs from sitting open for weeks.

Weekly summaries and monthly recaps

Every Monday, each client team gets an email with what was delivered and what's waiting on them, and on the first of the month Dora writes a recap from the work. Your team gets one weekly note across all clients with what needs someone. Nothing goes out after a quiet week, and anyone can turn their summaries off.

Email in, email out

Clients can send requests and reply to updates from their inbox, and replies land in the right request. Quick changes are bundled, so a client gets one email instead of seven. For clients who live in email, this means the portal works even if they rarely open it.

Requests from the client's own AI

Clients can connect their own Claude or ChatGPT to their portal and work from there: see their requests and where each stands, ask for something new, answer questions, approve finished work or ask for changes, and approve or decline estimates. Their AI only reaches their own workspace, and team tools, internal notes and other clients' work never show up for them.

Setup from your website

You add your website and Dora reads it to set up your portal, with request types and a brand library to match. The vendor says this takes about a minute. There's no long configuration project before a real client can use it.

Account teams and assignment

Each client can have a lead and a team. Dora suggests who should take each request and why, for example the account lead with the lightest week, or assigns it herself if you turn that on. She also keeps each person's next three tasks in order.

Allowances, estimates and delivery records

Monthly allowances track how much of a retainer a client has used, such as 18 of 20 requests. Extra work goes out as an estimate the client approves in one click. Every month there's a record of what shipped, what got approved and how fast, which gives you something concrete to show a client at renewal time.

Ask Dora anything

Your team can ask Dora what's waiting on a client, or tell her to open a request or invite someone. In her chat panel, every change she suggests waits for your click. When someone mentions @Dora on a request, she answers, updates the brief and hands it back to your team.

Integrations, MCP and API

Dora connects to 46 apps, including Otter, Granola, Notion, Linear, Jira, ClickUp and Webflow, plus Slack. Teammates tag an app in a request thread and Dora pulls in the gist of a call or where an issue stands, with read-only access. An MCP server, an API and webhooks let Claude, ChatGPT, Claude Code or Codex work on your clients and requests.

This is where Dora is strongest. Clients don't need a password or an app. The invite email signs them straight into their portal, and after that they sign in with a link sent to their email. When they open the portal, they land on a short 'Needs you' list: what's waiting on them and what to do about each item, such as reviewing a page, answering a question or approving an estimate. They don't have to learn the portal to know what to do next.

Sending a request is as loose as the client wants it to be. They can use the portal, email or their own AI agent, and they can be vague. Dora files the message into the right request and asks for whatever is missing in plain language, so a client never has to fill in a long brief form. If they have a question mid-project, they mention @Dora in the thread and get an answer, and Dora passes anything new to your team. Files work the same way: clients drop logos, guidelines and docs into a brand library, and Dora sorts each one into the right folder.

Approving work is one click, and estimates for extra work are approved the same way. Updates arrive as one bundled email rather than a stream of notifications, and clients can reply straight from their inbox. The portal and every email carry your logo and name, so it reads as part of your studio. Clients rarely leave over one missed file. They leave when working with you starts to feel like work, and that's the part Dora is built to fix.

Dora prices per client, not per seat. Your first client is free forever, with every feature. Each client after that is $10 a month, charged when you add them, and team seats are unlimited. There are no plans to choose between. Archive a client and it drops off at your next renewal. The free client comes with 1 GB of storage and a smaller Dora allowance, and each paid client adds more of both, shared across your company.

A 5-person team with 10 clients pays $90 a month: the first client is free, and the other nine cost 9 × $10. The AI account manager is included rather than sold as an add-on. On a very heavy month her chat panel can pause until the next month, but her replies to your clients keep going, and your own AI connected through Dora's MCP has no limit.

Because team size doesn't affect the bill, a 3-person team with 10 clients also pays $90, and so does a 15-person team. What moves the price is clients: 20 clients is $190 a month and 30 clients is $290. That suits growing teams with a steady client list; businesses with many small, quiet clients may pay less on a flat-priced tool. Dora has no client invoicing, so keep your current billing tool in the budget.

Integrations: Slack, Linear, Jira, ClickUp, Notion, Granola, Otter, Calendly, Webflow, Claude Code (MCP).

Dora is our top pick because it works on the part of client service that costs the most time and that clients notice most: briefing requests, chasing what's missing and getting sign-off. Clients get a portal they can use from email, with no password and a short list of what needs them, and your team gets that follow-up off its plate. At $10 per client with unlimited seats, it's easy to budget and doesn't punish hiring. The trade-offs: you'll keep a separate invoicing tool, full custom-domain white label is on request, and it's a newer product. If chasing clients is the work nobody on your team gets paid for, Dora is the tool on this list built to take it away.